At a glance

Are you a technical expert and enthusiastic person who coaches and inspires others with respect to the operations and infra of our IT landscape? You love to work on complex changes, reliability and Incident & Problem management? You build it. You own it. You run it. You fix it. If that’s you, then we are looking for you as Chapter Lead, in making ABN AMRO a personal bank in a digital age in our Credits GRID.

Our strategic goal is to be a personal bank in a digital age. This rests on three pillars. Reinvent the customer experience, support our clients’ transition to sustainability and build a future proof bank. As a Chapter Lead, you contribute to this pillars by having the responsibility of the reliability of our IT landscape. You are the go to expert for our Cloud Lending Services application and platform (ACBS) and coaching your team is what motivates you.

You stay up-to-date on the latest developments and you mentor your team members in becoming high quality engineers as well. You are also going to enhance the IT craftmanship of your Chapter members. Our employees get the freedom to grow and experiment. You support and guide them, so they can become the technical experts that contribute to a future-proof bank. When and where you and your team do you work, that is up to you! We work hybrid, which means you and your team can flexibly decide where and when you can work most comfortable and effectively. All-in-all, working at ABN AMRO means that you contribute to projects that matter and impact our customers! Are you up for the challenge?

Your job

As Chapter Lead, you will combine working as an IT Engineer, with your role as Lead. About 60% of the time you will work in your own block (scrum team) on refining, analysing, designing, developing/coding, testing, maintaining and realizing good quality and future proof IT solutions. The rest of the time you will manage your team. This includes:

Educating yourself and others with the right technical capabilities and the latest innovations.
Mentoring your Chapter members (a chapter normally has 8-10 members) on their ACBS craftsmanship.
Actively participating in knowledge gaining and sharing by joining triangles, circles, communities and events. Furthermore, focus on proper knowledge distribution across the teams, pushing the limits of our technology and focussing on holistic solutions.
Proper alignment with stakeholders. For example, informing leadership on the alignment you have with the Solution Engineer on the technological landscape and lifecycle. Furthermore you ensure a current stack and room for innovation on the backlog by discussing this with the Product Owners.
Working in a DevOps environment and advocating the Agile and CICD processes.
Be a role model and show that every team member including yourself participates in all DevOps tasks, which also means a mailbox shift or even a standby period.
On a strategical level you mentor your team, evaluate technical assessments, do interviews and ensure that new employees are properly onboarded.
Create and foster a healthy working environment and a holistic culture for your Chapter.
Take care of the HR processes to facilitate all aspects relating to the influx, development, performance and outflux of employees.
Helping to solve impediments

Working environment

The chapter ACBS is part of the IT Credits Cluster. The department is responsible for the development and delivery of credit products. Solutions are being processed straight through via several (digital) channels.

At ABN AMRO, we strive to be a personal bank in a digital age. That strategy is also brought to life in how we work ourselves. Hence we offer hybrid working as the new normal. This offers you the flexibility to decide when and where can work most comfortably and effectively. On a daily basis you work together inside and outside your team with developers, designers, architects and product owners. Together with the other Chapter Leads in your field of expertise you create vision and strategy. We love to share knowledge, to challenge each other, give and receive feedback, and strive for an open culture.

Your profile

You feel at home in a technical environment and are always up to date on the latest technologies. At the same time, you are people-minded and an inspirator. You get enthusiastic from creative and innovative solutions and you inspire others to get started with these new opportunities. You are able to think out of the box. Furthermore, you constantly look to push the boundaries of new possibilities. Do you think you‘re a fit? Check your profile:

Must have

Extensive knowledge of and experience with the ACBS system (or similar SaaS solutions plus Credit process knowledge)
You are comfortable with coaching and mentoring your less experienced team members in their design and development activities and have good people skills.
Experience with process optimization and improvement

Good to have

You like to work with people and are able to transfer your energy and inspire them
You are a great communicator that is able to train / coach our employees (understand and act upon the Scrum Values(openness, courage, commitment, respect and focus)
You have hands-on experience with Continuous Integration / Continuous Delivery (CI/CD).
You can back-up your claim of Azure knowledge through several certifications like AZ-900 and others.
Strong communication skills in English.
Strong problem-solving skills.
Understand and act upon the Scrum Values (openness, courage, commitment, respect and focus).
Experience in working DevOps.
Experience with automating manual processes
ITIL 4 certified

We are offering

You are given every opportunity and independence to demonstrate your professional expertise in a no-nonsense environment and to further develop yourself. We attach great value to personal development and thereby offer you many training and development opportunities. In addition:

A salary at scale 11 or 12, based on knowledge and experience of candidates assigned to the position (equal pay)
The freedom to optimize your performance in a flexible working environment
Possibilities for flexible working hours and good facilities for remote working
Pension scheme
A supplementary benefit budget, so you can decide yourself if you want extra holiday allowances, a lease bike or that you want the budget paid out
Apart from the departmental training budget for the department you will receive a personal development budget of € 1.000 per year which can be save up to a maximum of € 3.000
Banking for better days. These are days you can use for your personal development or on which you can contribute to society

Interested?

If you have questions about this vacancy, please contact Jeroen Brokx, IT Lead within the IT Credits Cluster, via jeroen.brokx@nl.abnamro.com. If you are interested, please apply. We would like to get to know you!

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. No unsolicited services or offers, please.