itinfinance.nl

Cluster lead Digitally Oriented Strategic Programme Managers STEP Team

21-01-2026
8.769 - 12.527
Senior
The Hague
Als Cluster lead Digitally Oriented Strategic Programme Managers STEP Team bij Nationale Nederlanden leid je digitale transformatieprogramma’s binnen Non-Life: je coacht het cluster, monitort digitaliseringstrends, analyseert processen/data/kosten, ontwikkelt (AI-)strategieën en stuurt uitvoering en stakeholderafstemming.

Do you want to play an impactful role in leading the development and execution of digital strategic programmes within the Non-Life business unit of Nationale Nederlanden? We are looking for a Cluster lead Digitally oriented Strategic Programme Managers who is able to set the standard for digital transformation, coach cluster members, and manage strategic digital transformation programmes.

What you are going to do

Non-life’s strategy is accelerating digitalisation to drive cost efficiency and enable growth, thereby unlocking sustainable customer value. The role of the Strategic Transformation Expertise & Portfolio management (STEP) Team is to create value by helping Non-life develop and safeguard its strategy and identifying opportunities to increase operational efficiency, improve the customer experience, and drive sustainable growth. As a team we help drive topics that overarch individual Non-life business lines or involve multiple teams/departments across Non-life.

Accelerating digitalisation, market consolidation, internationalisation, and technological advancements have changed the nature of competition and the expectations of clients fundamentally. Increased focus on digitalisation, pricing, costs, and growth opportunities call for professionals who have experience in analysing data and (financial) figures, can conceptually draft strategic options, and can create traction to enable transformations.

As the Cluster lead Digitally oriented Strategic Programme Managers, you will be responsible for leading the monitoring of industry trends on digitalisation, setting the standard on analysing processes, data, and ways of working, conceptualising and helping cluster members conceptualise domain transformations (with AI), developing structured digital programmes, and helping the organisation transform its business to become more cost efficient, improve customer journeys, and thereby increase stakeholder value. The role requires balancing high-level vision with practical delivery to drive digital transformation and achieve specific business outcomes.

We expect you to be able to successfully overcome challenging issues in a complex environment by overseeing the entire field of internal and external stakeholders and setting the right priorities. We are looking for a resourceful person, who always finds a way to help cluster members and stakeholders align, is great at identifying new opportunities, and mindful of possible threats. In addition, you should be able to translate complex issues into actionable plans and communicate in a clear yet inspiring manner.

As the Cluster lead Digitally oriented Strategic Programme Managers you will be responsible for coaching cluster members, identifying digital strategy challenges, leading strategic themes, and transforming the organisation through digitalisation programmes.

Key Responsibilities

  • Coaching cluster members in terms of knowledge and skills, and helping to set the strategic direction for the Digital domain together with the manager STEP
  • Analysing digital domains in terms of process, data, technologies, and costs
  • Conceptualizing and developing digital transformation strategies
  • Executing complex transformation programmes across the organisation
  • Balancing the needs of senior stakeholders as well as multi-disciplinary teams
  • Communicating and reporting on progress in an inspiring way

What we offer you

NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you:

  • Salary between €8,769 and €12,527 based on a 40 hour workweek, depending on your knowledge and experience
  • 13th month and holiday allowance (paid in monthly terms)
  • 27 vacation days for a 5-day working week and 3 Diversity Days
  • A modern pension administered by BeFrank
  • Plenty of training and learning opportunities
  • NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can declare the kilometres travelled
  • Allowances for setting up your home office and for internet use

Who you are

We are looking for someone with a coaching style of leadership, who was a conceptual and analytic mindset, a structured way of working, and the ability to ignite organisational transformation. Someone who is able to oversee, abstract, and combine relevant information to devise digital strategies and drive team members and programmes in an efficient manner. You need to be able to collaborate with people from various disciplines and hierarchical levels and have strong communication skills to engage your stakeholders in the right way. You aim to learn every day and want to help Nationale Nederlanden realise its ambition to be an industry leader.

Requirements

  • Education: A Master's degree in Business Economics, Business Administration, or a related field
  • Experience: At least 3 years of demonstrable experience in developing and leading digital transformation experts
  • Analytical Skills: Aptitude for qualitative and quantitative analyses, conceptual thinking, and reporting
  • Technical knowledge: Understanding of digitalisation, Artificial Intelligence (AI), Application Programme Interfaces (API’s), process management, data management, and end-user applications, preferably in the insurance domain
  • Communication skills: Strong communication skills with fluency in both English as well as Dutch to deliver concise, effective messages in an appealing manner
  • Soft skills: Excellent leadership-, stakeholder management-, and time management skills, along with a proactive, continuous transformational improvement mindset

Who you will work with

As a Cluster lead Digitally Oriented Strategic Programme Managers you will lead the Digital Cluster within the Strategic Transformation Expertise & Portfolio management (STEP) team, which is positioned within the Strategy, Data, IT & Pricing (SDIP) department of the Non-life business unit. Within the STEP team you will be working with the members of the Digital cluster and with other STEP colleagues who work within the Financial Cluster or a field of Expertise like Sustainability, FEC, CX, or UX. Although our colleagues work autonomously on their individual topics, we value and stimulate collaboration by sharing insights and learnings among the team. Aside from the STEP colleagues, you will work closely with other (senior) stakeholders and business teams within Non-life.

Want to apply?

If you want to send in your application for the position of Cluster lead Digitally Oriented Strategic Programme Managers STEP Team, please send in your CV and your answer to the following 5 questions instead of a cover letter:

  • Describe yourself in 5 words
  • Why are you applying for this position?
  • What makes you a suitable candidate for the job? What would you bring to the rest of the team?
  • What would you like to learn/develop?

Make sure to send in your application before the 30th of January. Applications received after this deadline will not be taken into consideration.

Any questions? 

If you have any questions about the job, you can reach out to Katalin Tatar, Manager Strategic & Transformation Office. Any questions about the process can be directed to Danitscha Vrolijk – Mahadew, Talent Acquisition Specialist via [email protected].

Bij NN geloven we dat onze kracht ligt in het omarmen van de volledige diversiteit van de mensheid. We erkennen en waarderen ieders uniciteit en bijdrage, wat ons in staat stelt om te groeien: als individu, als team en als organisatie.
Diversiteit, Gelijkheid en Inclusie zijn verankerd in onze cultuur, die wordt geleid door onze kernwaarden: care, clear en commit. Deze waarden helpen ons om een werkomgeving te creëren waarin iedereen zich welkom, gerespecteerd en trots voelt om deel van uit te maken.
Be you. You have our support.


Solliciteren

Please send your application for Cluster lead Digitally Oriented Strategic Programme Managers STEP Team at NN in The Hague via the button.

Direct solliciteren

Contactpersoon

Neem contact op met Danitscha Vrolijk-Mahadew

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