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Senior Experience Strategist - PwC

Locatie: Amsterdam
Dienstverband: Full-time
As part of an international community of developers, makers and innovators, of designers and creators, you drive the business of PwC’s digital services from our Experience Center.

Welcome to PwC’s Experience Center

As part of an international community of developers, makers and innovators, of designers and creators, you drive the business of PwC’s digital services from our Experience Center. In cross-functional teams, you design and build innovative solutions for our clients to thrive in the ‘experience age’. 

Many of our clients face significant challenges - expectations of their customers and employees change faster than they can adapt. At the same time, new market entrants cause significant disruption, and steal market share away. To tackle these challenges, our clients require a partner that can help them innovate and accelerate the implementation of solutions that have an immediate and differentiating impact on the experience provided to their customer or employees. 

The Experience Center is part of a multinational European team, closely collaborating with colleagues across offices in Amsterdam, Brussels, Paris, Frankfurt, Berlin and Stockholm to name a few. 

For more information about the Experience Center take a look on the following page

Who are you?

As an Experience Strategist you represent the voice of the user - not just where they are but also where they want to be - even if they don’t know it yet. You’re relentlessly curious, have a natural interest in understanding people and what drives them. You look beyond the obvious answers and see unexpected connections overlooked by others. You are a left brain - right brain mix-up, can do rigorous analysis as well as think laterally and creativity. You are a digital native, creative in everything you do, you are confident, and, you dare to challenge the status quo. Your insights form the inspiration for the creation of memorable experiences with measurable business impact. You know how to effectively work in cross-functional, agile teams. 

We would love to hear from you if you meet most of the following expectations:

  • You have experience in working directly for clients, preferably as a consultant or from within an agency
  • You have experience and strong affinity with (behavioral) research. You are able to gain deep insights into people’s beliefs, attitudes, barriers and drivers across their journey
  • You have experience levering research and insights to create innovative experience solutions. You are able to re-engineer ‘human-centered processes,’ and optimize the end-user experience
  • Conducting market, competitor and cultural analysis to identify white space opportunities
  • In your career you have worked on end-to-end experience and digital projects, from research through to implementation
  • Comfortable with ambiguity, identifying the right problem before jumping to solutions 
  • Capable of handling and prioritizing multiple projects including flexibility on assignments and deadlines
  • You are a team player, are open-minded, and are highly engaged and invested. You love to learn and try out new methodologies
  • Familiar with rapid prototyping to build quick-to-test (digital) solutions
  • Experience with design and experience strategy creation, service design and you have created outputs such as service blueprints, customer journey maps, experience or digital strategies, and implementation roadmaps
  • Experience facilitating workshops and ideation session 
  • Storytelling - able to translate data into a compelling story that wows the toughest crowds 
  • Speaking Dutch is a plus 

What do we offer?

Working at PwC means working with a range of customers and inspirational colleagues under extensive employment conditions that have been put together with due consideration for your future growth and a flexible approach to work and life. You will be part of a fast growing and high performing team. We invest heavily in our teams and individuals, and help you develop deep specialist capabilities. Most importantly, we offer you the freedom to pursue your passion, and have an impact on the life of others. Some of our key employee benefits include:

  • You’ll be part of an international consulting firm where people are lead by its values and inspired by our purpose;
  • An open and collaborative working atmosphere, where we encourage everyone to provide and receive feedback;
  • A knowledge-drive organization where you can learn from, and grow into, a top specialist;
  • Flexible working arrangements;
  • You’ll get great training opportunities;
  • The opportunity to contribute to Corporate Responsibility, diversity, innovation and / or recruitment;
  • Multicultural team with a strong growth ambition;
  • A lot of coaching and an eye for your personal development;  
  • Excellent primary and secondary employment conditions, including Macbook, iPhone.

Apply now!

Are you interested in this vacancy and do you meet the requirements? View our application process here or apply directly by clicking the button.

Location:
Amsterdam

Information and application:

Apply:

Please send your application for Senior Experience Strategist at PwC in Amsterdam including your CV via our website.

Job code:

136835WD

Job posted

23 maart 2020
Apply Now

More information:

Any questions? Please contact our Recruiter Marijn de Boer.

contactpersoon
 
Contact:
Marijn de Boer
Recruiter
m. +31 (0) 6 14 83 99 58
E-mail

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Nienke Smit   Pieter Lammers
Nienke Smit
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06-41454957
  Pieter Lammers
p.lammers@careerguide.nl
06-41454956