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IT Support Engineer - Zanders

Location: Utrecht
Employment: Full-time
The most important part of this position is to interact with the internal client and to define and solve the issues.

You are the first point of contact for our colleagues working in the various offices around the world.

Our head office is in Utrecht, but we also have an international network, with locations in Zurich, London, Antwerp, Stockholm, New York and Tokyo. We are looking for an IT Support Engineer to join our IT Services team, in which you will work closely with 2 IT professionals and an external IT service provider, the administrator of our environment. 

Your role

The most important part of this position is to interact with the internal client and to define and solve the issues. Given that we are working in the Cloud, it is crucial to (learn to) have a good understanding of the Office365 and network landscape and understand where issues may be located.  You will then be able to manage the issue either directly or with the cooperation of the service provider.

This is an interesting opportunity for you if you have a strong affinity with IT and are keen on identifying and managing issues. You are the expert who makes people work optimally and delivers a high-quality service. Being able to communicate effectively, also in English, is essential. In the near future, we expect to continue expanding our organisation with more applications that will become part of our Cloud and a special focus on security. In addition to the IT responsibilities, your role will be to liaise with the application specialists and the service provider and allocate tasks.

Responsibilities

  • You are the first IT contact for your colleagues.
  • You will identify issues related to login, non-functioning programs, performance issues, etc.
  • You will prepare and deliver new laptops and phones to new employees.
  • You are creating and setting up standard Teams and SharePoint sites.
  • You will liaise with the external service provider, ensure that timelines are managed and define points of action.
  • You are responsible for the administrative processing and/or registration of IT processes, specifically about the continuity and security. 
  • You offer support in the implementation of new IT projects.

Skills to be successful

  • At least 3 years of relevant work experience in a similar position.
  • Strong affinity with IT, and working experience with Microsoft Office 365, SharePoint Online, Azure, SAP and SAAS application.
  • A pro-active, inquisitive, service-oriented attitude where you think in terms of possibilities. Furthermore, you are problem solving, flexible and have an open personality.
  • Excellent command of the Dutch and English languages, both verbally and in writing.
  • You are preferably living in the region Amersfoort/ Amsterdam/ Utrecht.

We offer in return

At Zanders you will of course enjoy attractive conditions of employment: a good salary, a nice number of holidays and a company bonus. But there is more to look forward to.

Will you be working at Zanders? Then we will offer you:

  • A brand new office is located next to the Central Station Utrecht and is easily accessible by public transport.
  • A lot of space for tailor made training and courses (Personal Development).
  • In this position, we consider presence in the office a must, but we offer flexible working hours (working from home only in exceptional situations).
  • An ambitious, service-driven work environment where innovation is the key.
  • A role with a lot of responsibility, autonomy and the possibility to develop yourself further in IT.
  • And on top of it, enthusiastic and helpful colleagues, good coffee, an annual Zanders trip to a (surprise) location in Europe and other outings and drinks!

Who we are

We are a leading international consultancy firm focused on Treasury Management, Risk Management and Corporate Finance. From our offices in the Netherlands, Belgium, United Kingdom, Switzerland, Sweden, United States, South Africa, Germany and Japan our 200+ consultants service corporates, financial institutions, public sector entities and NGO’s. We have a strong ambition to further expand our business.

With the recent investment of our strategic partner, MML Capital, Zanders aims to expand its capabilities and teams in existing international markets and enter new markets/segments. We are therefore looking for candidates like you to join that growth.

We believe that developing our people by investing in them and by sharing knowledge and experiences sets us apart from the crowd and is the key to our success. That is why we create an inspiring work environment and foster our open, family atmosphere in which freedom, fun and flexibility play an important role. It is also why we aim to make our next project even more exciting and challenging!

By applying for a role at Zanders, you give us approval to use and retain your personal details. Taking into account the nature of Zanders enterprise, you are expected to behave to a high moral standard. A Pre-Employment Screening (PES) by a third party is part of the application process.

Location:
Utrecht

Information and application:

Apply:

Please send your application for IT Support Engineer at Zanders in Utrecht including your CV via our website.

Job code:
199
Job posted
28 november 2021
Apply Now
More information:
contactpersoon
 
Contact:
Deborah Siahaija
t. +31 35 692 89 89
m. +31 6 2940 5518
E-mail

Read all about working at Zanders

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Contactgegevens

CareerGuide

Transistorstraat 7
1322 CJ Almere

Postbus 60184
1320 AE Almere

Tel: 036 - 7440 136

KvK 32090652
ING Bank NL91INGB065.42.67.456
BTW NL.8106.57.041.B01

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Nienke Smit   Pieter Lammers
Nienke Smit
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06-41454957
  Pieter Lammers
p.lammers@careerguide.nl
06-41454956